Field Service Lightning
Get complete inventory control, leverage real-time insights, and empower your agents while elevating customer satisfaction. Enabled Analytics helps you achieve your business targets effortlessly.
48%
Quicker Case Resolution
3x
Faster Implementations
47%
Enhanced Agent Productivity
45%
Better Customer Satisfaction
Help Your Field Service Agents Do More
Multiply agent output, make effective data-driven decisions, leverage personal preferences while skyrocketing customer satisfaction and maximizing ROI with Field Service Lightning. Put the right agents in the right places at the right times and enjoy better customer experiences with better communication and enhanced satisfaction.
Features that Facilitate Effective Operations
Work Order Administration
Field Service Analytics
Appointment Scheduling
Mobile Access
Inventory Management
Real-Time Communication
Custom FSL Implementation Services that Align with Your Business Goals
Looking for custom FSL implementation services to meet your unique business requirements? Enabled Analytics can help you meet your requirements and achieve your goals with our custom FSL implementation services. Our teams of certified professionals assist you at every step and lay solid foundations to help you achieve success.
Get Your Implementation in Place at Lightning-fast Speed
Want to make a quick entry into the market? Don’t want to start from scratch? Leverage our starter packs and accelerators! At Enabled Analytics, we equip you with pre-built data models, data migration templates, apex utilities, integration frameworks, accelerators, flagship assets and much more, that allow you to enter the market quickly without the wait. Apart from the assets, you also get the CoE teams by your side that equip you with best practices and out-of-the-box strategies that help you get your implementations right, the first time.
Flexible Engagement Models for On-demand Hiring
Leverage our various engagement models that are tailored for diverse businesses of various sizes. Hire hand-picked talent from us or simply partner up with us. Get the right teams by your side and transform your business.
Multiply Your Benefits of FSL with Enabled Analytics
Enhance Field Service Operations
Increase productivity with automated scheduling and optimization. Dispatch the right mobile worker for the right job, so you can exceed customer expectations.
Improve First-Time Fix Rates
Leverage the Customer 360 Platform with clicks, not code, to build AI into your field service. Plus, recommend the best tools to ensure success.
Empower your Mobile Workers
Streamline information with an intuitive offline-first mobile application. Include job details, assets, and step-by-step guidance to help your mobile workers build trust.
Elevate Customer Experiences
Boost customer satisfaction by allowing customers to plan their day. Provide proactive updates on their assigned mobile worker’s arrival time.